| |
My goal is to make the process of buying or selling home an enjoyable, rewarding, and stress free experience for you. I am not satisfied and my job is not complete until you are 100% satisfied. Nothing else will do. See what some of my clients have said about my real estate services...
"Dear LaNell,
... I have trained over 5,000 real estate people, and have learned to spot those who have a high possibility of success. Your commitment to rendering quality service to your clients, and your desire to learn, put you at the top of your field...
Yours truly,
Roger DeSpain"
"Dear LaNell,
Thank you for helping us buy our first home! We feel very lucky to have found you for our realtor. Your professionalism & organizational skills made the process a much more pleasant experience than we expected. We appreciated you keeping us informed throughout the entire process & we felt entirely comfortable placing our trust in you. It was truly a pleasure to work with you & you have our business & referrals for life. Thanks again.
Jennifer & Tim"
"Thank you so much for selling my home. You made everything easy and good. I will definitely recommend you to anyone I know selling a home in OK.
Kim" |
"Unlike other realtors who only seemed interested in selling us any house, you were actually concerned with helping us find the perfect house. You seemed very honest and conscientious and we felt we could trust you. You didn't push us to look at houses that were beyond our price range.
You took the time to explain everything to us. Since this was our first house, we didn't know anything about real estate, but you patiently answered all our questions. We were thoroughly pleased with your service.
Tim & Jennifer"
In response to an office survey:
Q. What did you like best about working with LaNell?
A. "No pressure, able to make your own decision, provided all info about house, so pleasant to work with."
Q. How well were you kept informed and updated during the transaction?
A. "Very well, always knew what was going on the instant she knew."
Q. Would you use LaNell again as your Realtor?
"Definitely!"
Tami
In response to an office survey:
Q. What did you like best about working with LaNell?
A. "She was honest and very patient. She did follow up and call backs in a timely manner."
Q. What could LaNell have done to improve her service?
"Nothing"
Q. How well were you kept informed and updated during the transaction?
A. "If we were not on the phone it was e-mail. She always kept me posted."
Q. Looking back on your transaction, what stands out most in your mind?
A. "The fact that she was willing to help up with this transaction. She was not PUSHY!!! And she
understood our budget."
Q. Would you use LaNell again as your realtor?
A. "Yes Yes and Yes"
Kim & Steven
In response to an office survey:
Q. What did you like best about working with LaNell?
A. "She was extremely attentive to our needs and made us feel as if we were her only clients."
Q. What did you like least?
A. "Not a thing."
Q. How well were you kept informed and updated during the transaction?
A. "Very well. She guided us every step of the way."
Q. Looking back on your transaction, what stands out most in your mind?
A. "She really cared about us. She made a point to know us on a personal level. She knew we were 1st
buyers and she made sure to explain everything."
Q. Would you use LaNell again as your realtor?
A. "Absolutely."
Chris & Jonna |